Pack Light, Travel Light
Travel smarter with lightweight, organised essentials built for comfort, convenience, and unforgettable journeys.
Frequently Asked Questions
Do you sell eco-friendly travel products?
Yes, we offer a range of sustainable and eco-conscious travel gear.
Are your products suitable for business travellers?
Yes, we carry laptop shoulder bags and backpacks ideal for business trips.
Where are you located?
Our head office is located in Melbourne.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 7 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shoptravelsortedco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Travel Sorted Co, we believe that every journey should feel exciting, not overwhelming. Born from a love of exploring the world and the challenges that come with packing smart, our brand was created with one mission: to make travel simpler, more organised, and a lot more enjoyable.
Fast, Free & Secure Shipping Australia Wide
We believe smoother travels shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your travel essentials are packed with care and delivered straight to your door, so you can start your next adventure stress-free.